AI & Cloud Glossary
Plain-English definitions of the AI, generative AI, machine learning, and cloud computing terms your team needs to understand. Updated for 2026.
34 terms ยท 6 categories ยท Built for L&D managers, business leaders, and corporate training teams
Generative AI
Large Language Model (LLM)
AI systems trained on massive text datasets that can generate, summarise, translate, and reason about language.
Read definition โPrompt Engineering
The skill of designing inputs (prompts) that produce accurate, useful, and consistent outputs from AI systems.
Read definition โRetrieval-Augmented Generation (RAG)
Technique that grounds LLM responses in verified documents, reducing hallucination in enterprise AI applications.
Read definition โGenerative AI
AI models that create new content โ text, images, code, audio โ rather than only classifying or predicting.
Read definition โAI Hallucination
When an AI model produces confident but factually incorrect or fabricated output.
Read definition โFine-Tuning
Further training a pre-trained model on a smaller, domain-specific dataset to specialise its behaviour.
Read definition โTransformer Architecture
The neural network design powering every major LLM โ GPT-4, Claude, Gemini โ using self-attention to understand language.
Read definition โMultimodal AI
AI systems that process and generate text, images, audio and video together in a single model.
Read definition โFoundation Model
Large AI models trained on broad data at scale that can be adapted to many tasks without retraining from scratch.
Read definition โAgentic AI
Agentic AI
AI systems that reason, plan and take multi-step autonomous actions to complete a goal โ beyond single Q&A.
Read definition โAI Agent
An autonomous AI system that perceives its environment, makes decisions, and takes actions to achieve a goal.
Read definition โLangChain
The most widely used open-source Python framework for building production LLM applications, RAG pipelines and agents.
Read definition โTool Calling (Function Calling)
Capability that allows LLMs to invoke external APIs and functions โ enabling AI to take real-world actions.
Read definition โModel Context Protocol (MCP)
Anthropic's open standard for connecting AI models to tools and data sources โ the USB-C of AI integrations.
Read definition โVector Database
Specialised database that stores embeddings to enable semantic search โ a core component of RAG and AI agents.
Read definition โEmbeddings
Numerical representations of text or data that capture semantic meaning โ used in search, RAG and recommendations.
Read definition โMachine Learning
Machine Learning (ML)
Systems that learn patterns from data to make predictions or decisions without being explicitly programmed.
Read definition โMLOps
Practices and tools for deploying, monitoring, and maintaining machine learning models in production reliably.
Read definition โNatural Language Processing (NLP)
AI techniques that allow computers to understand, interpret, and generate human language.
Read definition โNeural Network
Computational systems loosely modelled on the human brain, used to recognise patterns in data.
Read definition โCloud & DevOps
Cloud Computing
Delivery of computing resources โ servers, storage, databases, AI services โ over the internet on pay-as-you-go basis.
Read definition โInfrastructure as a Service (IaaS)
Cloud service model providing virtualised computing infrastructure over the internet.
Read definition โServerless Computing
Cloud execution model where the provider manages server infrastructure, billing only for actual execution time.
Read definition โKubernetes (K8s)
Open-source system for automating deployment, scaling, and management of containerised applications.
Read definition โDevOps
Practices combining software development and IT operations for faster, more reliable software delivery.
Read definition โDocker
Platform that packages applications and dependencies into portable containers that run identically anywhere.
Read definition โCloud Native
Approach to building applications designed to exploit cloud capabilities โ containers, microservices, auto-scaling.
Read definition โData & Analytics
Business Intelligence (BI)
Technologies and practices for turning raw business data into actionable insights via dashboards and reports.
Read definition โData Warehouse
Centralised repository of historical business data from multiple sources, optimised for analytical queries.
Read definition โData Pipeline
Automated workflow that moves and transforms data from source systems to analytical destinations.
Read definition โAI Ethics
AI Governance
Frameworks, policies, and processes for ensuring AI systems are safe, ethical, compliant, and accountable.
Read definition โResponsible AI
Principles and practices for building AI that is fair, transparent, safe and aligned with human values.
Read definition โAI Bias
Systematic unfairness in AI outputs towards certain groups โ causes, detection methods, and mitigation.
Read definition โExplainable AI (XAI)
Methods for making AI model decisions understandable to humans โ SHAP, LIME, counterfactual explanations.
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